Definitions and Terminology
Plumbing line – The pipe that connects the Customer’s home to the water meter. This line and all attached fitting are the property of the Customer and are maintained by the Customer.
Metered Service – Service for which the charges are computed on the basis of measured quantities of water.
Distribution Main – Piping that is owned by the water company and is used to deliver water from the source to your property.
Service Line – Piping that is owned by the water company and is used to bring water from the distribution main to the water meter.
Stop and Waste Valve – A valve owned by the Customer, usually installed outside of the home near a kitchen or bathroom, used to stop water from entering the home when interior repairs are necessary.
Curb Stop – The valve located at the meter for use by water company employees to start or stop service to the meter setting.
Estimate – When a physical barrier or condition renders the meter inaccessible or unreadable, a bill will be generated based on average historical usage data.
Billing Cycle – The frequency with which the meter is read and statements are generated. Meters are read monthly and billings are generated from the monthly meter readings.
Irrigation – Water used primarily for landscape watering.
Domestic Usage – Water used by a residence or a business for human consumption or everyday processes including cleaning, drinking, goods production or other similar uses.
Water Usage Tips
Flushing your water heater regularly will prolong its life.